Contact Us
Greetings and thank you for dropping by our online customer service directory. We are dedicated to guarantee your full satisfaction – it is our top priority. Aside from offering a wide range of beauty and health products, we also strive to provide you with only the best service in the industry.
If you have already bought a product and have inquiries or issue regarding your purchase, don’t hesitate to visit http://support.healthbuy.com
However, if you have not purchased but want to pose questions about the suggested use of the products, please visit our Ingredients or How it Works section. We advise you to consult your physician for medical inquiries.
1. How do you ship the product?
We use USPS first class mail to ship all orders in the USA and provide delivery confirmation. Orders created overseas are sent via FedEx or local, international carrier. All products we ship are sent discreetly without any indications of the package’s contents.
2. My issue is medical. Is the product safe for use?
We advise you to consult your physician for any medical inquiries.
3. How long will it take for me to receive my orders?
Orders from the USA , shipped via USPS, usually take between 7 to 10 working days. Those shipped via FedEx, i.e. international orders, take about 10 to 21 working days but the duration is still subject to custom clearance.
4. How do I make an order?
You can make your purchase using major credit cards, i.e. American Express, Visa, Discover Card and Master Card. You can also use Google Checkout or PayPal services for your order.
5. Is there a Money Back guarantee?
Our products are always manufactured with superior quality. We offer only the best value for your money and, as such, provide a money back guarantee. You can return unopened and unused purchases from us for any grounds within ninety (90) days of the purchase date. We will provide you with a reimbursement of the purchase price minus the shipping and handling fees.
6. What will show up in my credit card statement?
HealthBuy.com, Herbal Ge, Provillus, Revitol or Bowtrol
7. How can I address any medical issues with your products?
We advise you to consult your physician for any medical advice and questions about our products.
8. Is there a right dosage for the product?
Upon receiving the product, we advise you to immediately turn to the label for the recommended dosage.
9. Is there a way to track my purchase?
After placing an order, you will immediately receive a shipping confirmation email, which will contain your tracing link. Please allow up to five (5) working days for the tracking status to display in our system.
10. What are your Return Policy and Terms of Conditions?
